Owning and managing a luxury yacht is an increasingly elaborate business. Our management team is comprised of highly qualified personnel who can offer support, and advice yacht owners and their captains to ensure that the yacht is being maintained, administered and operated to the highest standards.
When you choose Dockside.ai as your yacht management company, your yacht is assigned to a dedicated team of highly qualified Yacht Managers who will act as the Owner’s representatives across the full spectrum of the yacht’s operations. Our close relationships with shipyards, designers, naval architects and other suppliers enable our team to keep up to date with the many types of vessels. We stay abreast of how to run them efficiently alongside the ever-changing technical, administrative and regulatory standards. You can be assured that our staff will work with you and your team to make sure that the yacht is operated safely and efficiently.
Dockside.ai offers a full range of superyacht management services capable of handling the full spectrum of large yacht operations, allowing us to individually tailor the specific support and services needed by the Owner. From financial reporting to the supervision of yard time, our team has the specific knowledge and experience to deliver the highest caliber support. Effective checks and balances, both operationally and financially, give the Owner peace of mind that the yacht and crew is operating safely and efficiently.
Using a dedicated bank account for each yacht and working from an annual budget agreed with Captain and Owner, the Yacht Management team will handle the entire financial management of the yacht’s expenditures. The Yacht Manager will administer expenditures against specific categories, pay bills and reconcile bank statements and credit cards. Production of monthly, quarterly and annual reports will occur, comparing the actual operating costs to the budget with detailed explanations as appropriate where variances have occurred. The Yacht Management team will operate with the utmost integrity and ethics, assuring transparency in all aspects of the vessel accounting.
Dockside.ai has a certified safety and quality management system, customised to each specific yacht. Experts in the international codes for safety, security and labour compliance (ISPS, ISM & MLC). We have one of the most effective Safety Management Systems in the industry. Certified to international industry standards and provides a continuous cycle of improvement in both quality and safety. The system includes monthly returns from each yacht designed to highlight deficiencies and ensure corrective action is taken as well as on board audits carried out by a Safety Superintendent ensuring that the yacht is compliant and which provide the opportunity for coaching the crew in safety and compliance culture. Dockside.ai holds a Document of Compliance (DOC) with 6 major flag administrations, compliant with the Large Yacht Codes, and a Passenger Yacht DOC, complaint with the Passenger Yacht Code, allowing for smooth transition of a yacht into our managed fleet.
In the technical and maintenance arena, the diverse backgrounds and practical experience of our staff provide a wealth of knowledge. Through visits to the yacht and working with the Captain in the selection and monitoring of vendors, contractors and shipyards, our staff will help to align maintenance and repair work with the budget and cruising itinerary. Our operations team will conduct a periodic review of vessel upkeep, planned maintenance schedules and other issues affecting safety and vessel operation, providing a written report of vessel status.
Dockside.ai takes a proactive approach to our relationship with the insurance providers for our yachts. We work closely with a number of insurance brokers and conduct regular reviews of hull and machinery and indemnity policies as well as crew health insurance.
Dockside.ai will assist owners and their Captains with recruitment, reference and certification checking and ensure medical certificates are valid. On recruitment of each crew member, we will check their certificates and documents to ensure validity. If requested we will carry out a pre-employment verification prior before given an approved Employment Agreement. On an ongoing basis, Dockside.ai will administer crew salaries, make travel arrangements if required and handle any crew related insurance matters.
A luxury yacht is nothing without an exceptionally skilled and experienced crew. Dockside.ai is uniquely placed to assist the Owner in finding the perfect crew. Selecting candidates from our global database, potential crew members are interviewed and screened to ensure we find the best people to run your yacht to the highest of standards.